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CDCP Dentist in West Kelowna and Kelowna

Accepting Canadian Dental Care Plan Appointments

The Canadian Dental Care Plan (CDCP) is a federal government program designed to make dental care more accessible for eligible Canadians. Lakeview Dental Centre is pleased to provide dental services under the CDCP for our valued patients.

Looking for a CDCP Dentist in West Kelowna?

Our team is happy to help you understand how the plan works, what may be covered, and what to expect before your appointment.

    Looking for a General Dentist in West Kelowna?

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      You do not have access to any private dental insurance, including through an employer or spouse

      Your adjusted family net income is under $90,000 per year

      You are a Canadian resident for tax purposes

      You have filed your most recent tax return (and your spouse or partner has as well, if applicable)

      Eligibility is reviewed annually, and you must reapply each year for the CDCP to remain covered.

      What the CDCP Covers

      The CDCP provides coverage for many medically necessary dental services. This typically includes:

      Exams and checkups

      Cleanings and preventive care

      X-rays

      Fillings and basic restorative treatments

      Gum disease and periodontal care

      Root canal treatments

      Tooth extractions and certain oral surgery services

      Some major dental procedures, such as crowns or dentures, may be covered only with pre-authorization. Cosmetic treatments are not covered under the plan.

      If you are considering a specific treatment, our team can help review how the CDCP may apply to your oral health care.

      The CDCP Uses a Different Fee Guide

      The CDCP follows its own fee guide, which is different from the provincial dental fee guide used by most clinics.

      This means:

      • The CDCP pays up to its established fee amounts

      • You may have a co-payment based on your income level

      • If the clinic fee is higher than the CDCP fee, you are responsible for the difference

      Before any treatment begins, we will review your coverage, explain potential out-of-pocket costs, and answer any questions so there are no surprises.

      Coverage Is Based on Income

      CDCP coverage levels are income-based:

      • Lower household incomes receive higher coverage

      • Higher incomes (up to $90,000) receive partial coverage

      • Coverage amounts vary from patient to patient

      Your specific coverage percentage is determined by the federal program, not the dental office.

      After You Apply for the CDCP

      Once you submit your application, here’s what typically happens next.

      Enrolment Confirmation

      After your application is reviewed, Sun Life (the plan administrator) will notify you once you are approved.

      Welcome Package

      Within several weeks to a few months, you will receive a welcome package by mail. This includes your CDCP member card, benefit details, and your official coverage start date.

      Coverage Start Date

      Your dental benefits only apply to services received on or after your assigned start date. Appointments before that date are not covered.

      Using Your Benefits

      Once coverage is active, simply bring your CDCP card to your appointment. Our office will submit eligible claims directly to Sun Life.

      Tips for a Smooth Application Process

      Double-check your personal information before submitting your application

      Keep copies of your application and any emails or letters from Sun Life

      Respond quickly if additional information is requested

      Make sure your taxes are filed and up to date

      Check for program updates, as the CDCP continues to evolve

      What Our Patients Are Saying

      Frequently Asked Questions About the CDCP

      What is the CDCP dental plan?

      The CDCP is a federal dental benefit that helps eligible Canadians access essential dental care when they do not have private insurance.

      Is CDCP 100% coverage?

      Not always. Coverage depends on your income level and CDCP fee limits. You may still be responsible for part of the cost if your coverage is partial or if fees exceed CDCP amounts.

      Does the CDCP cover dental implants?

      Dental implants are not routinely covered. In some cases, major procedures may be approved through a pre-authorization process. This is only if they are seen as medically necessary.

      What are the limitations of the CDCP?

      Some limitations include:

      • Annual eligibility requirements

      • Income-based coverage percentages

      • A separate CDCP fee guide

      • Pre-authorization for some major treatments

      • No coverage for cosmetic procedures

      How long does CDCP approval take?

      Most applications are processed within 4 to 6 weeks. Online applications may be faster. Receiving your welcome package and card can take up to three months, depending on volume and follow-up requests.

      Can I receive treatment if my approval is still pending?

      Services are only covered once your CDCP benefits are active. Treatments completed before your official start date are not eligible for coverage.

      Does the CDCP cover emergency dental care?

      Emergency exams and urgent dental services may be covered at CDCP fee levels. Coverage depends on the treatment provided and your income-based coverage percentage.

      Can I use CDCP if I have access to insurance through my spouse?

      No. If you have access to any private dental insurance, including through a spouse or employer, you are not eligible for CDCP coverage.

      What should I bring to my appointment?

      For your first CDCP visit, please bring:

      • Your CDCP member card (if received)

      • Government-issued photo ID

      • Your welcome letter or digital approval confirmation

      If your physical card has not arrived, the digital approval notice with your member ID and coverage start date is sufficient.

      Lakeview Dental Welcomes CDCP Patients

      If you need a dental clinic that provides care under the Canadian Dental Care Plan, our team is happy to support you. We offer a wide range of dental services and a friendly, experienced staff focused on patient comfort.
      Book Now

      We look forward to hearing from you

      phone
      778-795-0660
      loc
      845 Anders Road #103, West Kelowna, BC, V1Z 1J9

      Contact Our Team Today To Book A Consultation!

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